— Repeat Business Stats -
Loyalty Not So Good —
Could it Be Junk Not Fast Food?
Arby’s - Only 44 percent of customers return to Arby’s for its huge roast beef sandwiches. Some diners call the food at Arby’s expensive and "delicious trash." Many guests also say that they get sick after eating its food. will make you lose your appetite.
Starbucks — Starbucks is struggling to get more customers through its doors. Their beverages, pastries, gift cards and creative merchandise don’t entice consumers Overbuilt franchise and too expensive. Their coffee gives me heartburn and I am a pot day coffee drinker.
Wingstop — About 44 percent of diners go back to Wingstop for their chicken wings, boneless wings, fries and ranch. Many reviewers compliment their house-made ranch and sweet fries. However, the company still gets some complaints from customers.
Boston Market — In the 1990s, Boston Market boasted 1,100 locations in malls and shopping plazas across the nation. Today, that number has shrunk to 400 stores. Boston Market offered customers rotisserie chicken, so they don’t have to deal with the process of cooking a whole chicken at home. However, the chain’s main attraction is also its downfall. Their chicken is not that good. Frankly it sucks…
Dairy Queen — Where else can you find ice cream that’s served upside down? Known for its thick blizzards that defy gravity, Dairy Queen has been serving up ice cream since 1940. But guests mock the chain, saying that their cold dessert isn’t even real ice cream. It tastes like plastic and oil, and it melts too fast. The Chain is Old and Dying
El Pollo Loco — El Pollo Loco is Spanish for "The Crazy Chicken."The U.S. didn’t get a taste of El Pollo Loco until 1980, when the company opened in Los Angeles. Only 43 percent of customers return to El Pollo Loco. What’s wrong with it? From service to food, their food basically sucks.
Taco Bell — In 2018, Taco Bell was voted “ America’s Favorite Mexican restaurant.” The Beefy Chalupa, Nacho Fries, and CrunchWrap Supreme are their most popular items. But how could Taco Bell also be the worst in the country? Many guests criticize the food. Voted: 
Bojangles’ — They were established in 1977, Bojangles’ first set up shop in Charlotte, North Carolina. The business only exists in 12 states but the company is still considered one of the worst fast food chains in the nation.
Subway — Although Subway has more than 24,000 stores across the country, it also holds a low return score. The famous five-dollar foot longs and Fresh Fit Choices just don’t cut it anymore.
Krystal — CLOSED Good Riddance
Dominos — Before 2009, customers complained that pizza from Domino’s tasted like cardboard. The meat that the business used for toppings was gross. People also thought the tomato sauce tasted like ketchup. In other words, Domino’s was committing crimes against pizza. Barely making it but they have improved.
Long John Silver’s — Long John Silver’s exclusively sells fish and chips and hushpuppies. However, the fried fish flops and the hush puppies flounder. The food is hard to enjoy because it’s too stale, salty and greasy.
Wienerschnitzel — The World's Largest Hot Dog Chain, Wienerschnitzel, was established in 1961. Today, the chain serves more than 120 million hot dogs every year. But the company has a low customer returning score. Why is Wienerschnitzel falling short? The culprit is the low-quality food.
KFC — Old school they were OK, but going downhill fast…for decades, KFC went from 5,472 locations in 2002 to 4,270 restaurants in 2016. KFC has been dealing with rumors that they inject their chickens with steroids to create "mutant chickens" or "Frankenchickens." Although the chain has denied these claims, consumers say that they still don’t trust the food. Many of their store were so old , dirty and years of chicken grease, should have been considered a health hazard. The chickens are weird…I go to Costco. CRAP, CRAP, CRAP
Cinnabon — The Diabetic Capital of the Free World — Cinnabon attracts guests with freshly baked pastries, like warm, gooey cinnamon buns. But only 40 percent of their customers return. We are hoping the rest didn’t die from diabetes
Einstein Brothers — Just 40 percent of US customers choose to eat a “ Gourmet” bagel for breakfast at Einstein Brothers. The bagel chain receives bad reviews for its mediocre food quality, and freshness. The bagels are bland, compared to grocery store bagels even from Safeway and WinCo Foods. They are not gourmet, they are commercial made at a central plant and finished at the store by delivery. To put it nicely, the coffee is awful, and the service lacks accuracy or timeliness.
Bagels in LARGO — Stew’s House of Bagels IN Largo, FL · In Plaza de Sunus Ulmerton and Belcher
Bagels in CLEARWATER — Clearwater Bagels located on Gulf to Bay near Clearwater High School I was born and raised in NY on Bagels. Unfortunately not growing up in a neighborhood not ethnically tuned into bagels causes some to think if it is round and tanned they are great bagels. No thats just flour and water. Here in Pinellas County we are fortunate to have two stores that know real bagels, made in house, for decades, again the bagels are the real thing, big difference. Two great Bagel Chefs…with followings for authenticity not corpo-guano fast food crap. I do buy from either, which ever is on my route —
Panda Express — Founded in 1983, Panda Express has more than 2,000 stores across the nation, making it the largest Asian restaurant chain in the country. Panda Express offers fake gourmet Chinese cuisine and lets diners create their own meal. However, the food is actually so-so and the items are overpriced.
Church’s Chicken — Established in the 1950s, Church’s Chicken specializes in chicken, biscuits and fries. With an inferior score based on the Consumer Picks survey, Church’s Chicken struggles to win back guests. Consumers just aren’t big fans of the chain’s food, like the hand-breaded fish, honey-butter biscuits and popcorn shrimp suck.
Wendy’s — With an unimpressive returning customer score, it seems no one is interested in Wendy’s square hamburgers, sea salt fries and their signature Frosty. Many consumers take shots at Wendy’s for its 2005 "finger in chili crisis" or the live mouse found in a bag of burger buns in 2018.
Little Caesars — Little Caesars is famous for its catchphrase, "Pizza! Pizza!" It’s also well-known for selling a large pepperoni or cheese pizza for only $5. Sounds like a great deal, right? Unfortunately, the saying, “ you get what you pay for,” is true with Little Caesars, so you get a $3.00 Pizza for $5.00. Real crap — Everything from the sauce to the cheese and pepperoni tastes vile. The chain often gets mocked for its pizza tasting like cardboard. Why pick cardboard, it’s worse, no taste pizza
Checkers — Checkers has specialized in hamburgers, hot dogs, french fries and milkshakes since 1986. However, the chain gets mocked for their customer service and low-quality food. Guests say the service is too slow, even when there are no other customers in line waiting in their cars burning gas.
Sonic Drive-In — How can anyone resist a retro-themed restaurant with happy hour and carnival-style food? Sonic exclusively sells cheeseburgers, onion rings, corn dogs, slushes, milkshakes and chili dogs. However, the business’s biggest downfall is that the food isn’t fresh or high quality.
A&W — Was founded in 1919, A&W is known for its draft root beer, root beer floats and burgers. As one of the oldest hamburger chains in the country, A&W is loved for its root beer more than its food. Customer complaints usually have to do with food quality and customer service. Rated poor —
Auntie Anne’s — Auntie Anne’s sells doughy treats, like hot, salted pretzels. Established in 1988, the pretzel shop first opened its doors in Lancaster, Pennsylvania. This chain is often found at malls, which is its biggest downfall. With fewer people going to malls in recent years, Auntie Anne’s found itself losing customers. Bad customer service. And cardiac arrest from all the salt. Junk food. Consumer Score: 35%
Quiznos — Self destructed — The toasted subs chain, Quiznos, collapsed due to store closures and financial woes. In 2008, Quiznos had 5,000 restaurants across the country. Today, there are only 800 Quiznos stores left. The company even filed for bankruptcy in 2014. Customers’ biggest complaint? The subs are too expensive.
Hardee’s — Hardee’s is mainly located in the South and Midwest states. Hardee’s is best known for its charbroiled hamburgers and controversial advertisements, such as using supermodels to create "sexy" commercials. Throughout their history, the company has had intense rivalries with Jack in the Box, McDonald’s and KFC. None of those mentioned had good food either
Jimmy John’s — about once a year they get food poisoning problems. Notorious for its “ Ready Fast, Freaky Fresh” slogan, Jimmy John’s (JJ’s) has a history of bad luck. Employee problems — The problems didn't stop there. JJ’s caused several large food poisoning outbreaks. In 2008, 2009 and 2010, customers got sick with E. Coli or salmonella after eating JJ’s sprouts. At least 100 JJ’s customers in Kansas fell ill in 2013. Fast forward to 2018, JJ’s was responsible for another food poisoning outbreak. Consumer Score: 34%
Sbarro — "You eat Sbarro not because you want Sbarro, but because it is the food that is available at the moment you want some food," said Neil Irwin from The New York Times. About 34 percent of returning Sbarro customers agree with him. Sbarro loses customers because of its low food quality and lack of freshness. The chain is often located in dying mall food courts. Consumer Score: 34%
Burger King — Burger King has made headlines for rolling out tacos and vegan impossible burgers. But the chain is famously known as the original Home of the Whopper. Only a small percentage of customers opt for Burger King’s flame-grilled patties due to convenience. Burger King gets plenty of heat for their sad, plain Whopper burger. In addition, the patty’s size is disappointing, compared to the other toppings. CRAP, CRAP,CRAP…Consumer Score: 33%
Carls Jr. — Founded in Los Angeles in 1941, Carl’s Jr. was originally a hot dog stand. Today, the chain is memorable for its controversial advertisements and charbroiled burgers. However, customers aren’t impressed with the food or marketing. Some customers find their hyper-sexualized commercials offensive.
#1 The Worst is McDonald’s — McDonald’s seems to be everywhere we look. However, the most famous fast food restaurant in the country is also the worst chain in the country. Although McDonald’s can crank out and sell a lot of burgers, the quality of the food is poor. Customers often slam the mega-chain for burgers that look and taste like a “hot mess” with dry patties. Consumer Score: 28% They are now claiming fresh…they claim a lot of things… They frankly are full of dead cow meat and excrement —